Returns & Exchanges

At koko & lynn, we want you to love every piece you wear, which is why we offer a 30-day return window for all unwashed and unworn items with original tags attached. Our goal is to ensure your wardrobe feels perfect, so we've made our exchange and refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place your items back in their original packaging, ensuring all labels and tags remain intact to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or ship your new exchange size within 5-7 business days.